At Trillium Ford Lincoln Ltd. we’re committed to an excellent customer service experience and for us, that experience includes offering Ford Merchandise. Our customers are excited to browse our selection of shirts, hats, household items and keychains while they wait for Service and after they finalize their new vehicle purchase. At Trillium Ford Lincoln our sales associates use merchandise to surprise and delight their customers – a “cherry on top” of any sales experience with new and returning customers. We also feel the addition of Ford Merchandise helps to enhance our customer retention rates and is a nice source of additional revenue for the dealership. But perhaps the nicest reason for offering Ford Merchandise is how excited our own staff get when a new shipment arrives, and how proudly we wear our Blue Ovals. Thank you Ford Merchandise.
Wendy Gabrek
Marketing/Merchandise Manager
Trillium Ford Lincoln Ltd. – Alliston & Shelburne, Ontario, Canada
